Welcome to Hotel Insider

Strategic Pricing
How to Optimize your Rates for Maximum Yield

Optimized
Regular

The Art of Market Positioning

What is Hotel Insider

Hotel Insider is a one-of-a-kind Rate Optimization System (ROS) based on continuous monitor and analysis of market dynamics.

Our holistic approach views the market as an eco-system where each hotel's characteristics are constantly evaluated and drawn into a multi-dimensional chart, along with other market variables.

A mathematical algorithm identifies your hotel's optimum position on the map, which in turn results in a corresponding optimum selling rate for your lowest-priced room.

Benefits:

  • Be the leader of your pack - Always sustain a competitive edge over your rivals
  • Save precious time - No need to waste any more time looking at competitor's rates
  • Gain Insights - Be the first to identify market opportunities
  • Be pro-active - Our forecasts provide a first-class aid for taking critical decisions
  • Save money - No need to purchase Rate Shoppers
  • Be in control - Define your own market strategy and let Hotel Insider do all the rest

Features

These tools are the key to successful rate optimization

Services

The following services make up the powerful toolkit of HotelInsider

Price Suggestions

Overview and control hotel's rates from one chart

Learn More

Rate Scanner

Classic rate shopper view complemented with room types diagram

Learn More

Calendar

In a simple calendar form we combined all our suggestions, indicators and PMS data to provide one view for decision making process

Learn More

Navigator

Powerful report to combine internal hotel PMS data with external marketing information and price suggestions

Learn More

Forecasting

Get daily forecasts for bookings and cancellations

Learn More

Market Position Tool

Powerfull charting tool to see all your competitors in a features map

PMS Integration

Integration with PRM allows to connect internal property level data with external market information

Channel Manager Integration

Communications with Channel Manager allows you to send new rates for all room types in one click

Pricing

We offer three service plans

Hotel Insider LITE

99 / month

  • Price Suggestions
  • Rate Scanner
  • Calendar
  • Navigator
  • PMS Integration
  • Forecasting
  • Channel Manager Integration
  • Dedicated Rate Manager

Hotel Insider VIP

450 / month

  • Price Suggestions
  • Rate Scanner
  • Calendar
  • Navigator
  • PMS Integration
  • Forecasting
  • Channel Manager Integration
  • Dedicated Rate Manager

Case Studies

Read more in our Research Lab

It's Santorini's turn to be on Hotel Insider's radar, although after such a turmoil with the earthquakes, the circumstances could not be described as ideal. In the image below we have the standard table of hotels that are rated according to the triptych Supply - Demand - Features. In first place, the "phenomenon" Cavo Tagoo makes its appearance again with the sought-after 13 suites being enough to secure it the top spot and by a wide margin from the others.

We notice that Santorini has the widest season of all the islands with the period from 1 May to 15 October finding the whole capacity of the island present.

Since March is here, we thought we'd take a fresh look at the Athens 4-star market. The chart below is highly enlightening. We have three months, March, April and May, and it seems that each month works separately with its own floor level.

Athens Market Update

by Victor Matsas

A 5-star hotel in Halkidiki asked for our assistance regarding the pricing of a unique room type (2-Bedroom Suite). After scanning the entire market of 5-star hotels in the region for 2 different lengths of stay (3 and 7 nights), we found the following facts:

We had written that Halkidiki works at a different pace and has certain peculiarities compared to other destinations we have examined in the past. Trying to unlock some of its secrets we looked for prices and availability with 2 different LOS (length of stay), a 3-day and a 7-day, from the end of April to the beginning of October.

For our example we have chosen July 29th as the arrival day for a 7-day stay. The 194 € that Alia Palace charges for a 7-day stay in the heart of summer with BB is enough to secure it the first place in Hotel Insider's competitiveness index. Second by a narrow margin (97%) is Sani Beach whose €630 for a Sea View Double in UK makes it irresistible given its high popularity.

After much effort, Hotel Insider has reached the completion of the study for the 5 stars of Halkidiki. Some of the reasons for the delay were technical in nature, but in Halkidiki we encountered for the first time various peculiarities such as:

5* Halkidiki - Sani Power

by Victor Matsas

We continue to monitor the market of 4-star and 5-star hotels in Mykonos, as it is of particular interest in terms of diversification. The discrepancies that we had pointed out in a previous post still exist and in fact are becoming more and more pronounced.

Mykonos Market Watch Update

by Victor Matsas

I was trying to explain today in simple terms to a hotelier why there are 2 lists in our system, the starting list and the competitive list, and what the importance of each is. I thought of the example of the golden ratio from ancient Greece, which is found in nature, architecture, mathematics, photography and various other sciences in countless ways and manifestations, even in the Apple logo(!).

It has been a wonderful weekend at Xenia so far..Great to re-connect with many hoteliers and friends and lots of interesting discussions have taken place at our Holistic Hospitality stand. At the forefront of technology, as always!

XENIA 2024

by Victor Matsas

The chart below shows the current availabilities for all 5-star and 4-star hotels in Mykonos in relation to their average (WA) prices for the next season. The data has been extracted from Hotel Insider's market research on the Booking website.

The reason why we chose the Niche Hotel for our Case Study on the 4 stars of Athens is that it is the first mid-sized hotel we came across in the starting list (position 4) and we saw it soon ranked in the top ten based on the Competitive Index, selling in all cases at least 15 € above the Weighted Average of the market.

The chart below compares the average prices and availability of 5-star and 4-star hotels in Athens from today until the end of February.We observe that in general the availability graph for each category is the mirror image of the average prices, with the availability of the 4-star market showing much more pronounced fluctuations than that of the 5-star market.

Continuing our study on Athens hotels with the help of Hotel Insider, we have prepared the starting list of the 4-star hotels in the city centre. We have written that this list is revealing in terms of the attractiveness of the proportions of the units at the top of the list. A good position on this list paves the way for sales above the category's median, hence higher revenue per room sold.

The following chart gives us the current price and availability picture for the next season (2025) for the island of Mykonos from the "view" of a 5-star hotel.

The main reason we chose the St. George Lycabettus Hotel is that it recently commissioned a state-of-the-art RMS system and we were curious to make a comparison with our own forecasts.

The following list is neither a sales list, nor a popularity list, nor a success list. Our unit of measurement is the relative lead in the degree of ease to full occupancy when conditions permit.

The chart below shows the hotel No 15 Ermou in Thessaloniki and the daily sales prices of its rooms on the Booking website until the end of 2024.

The latest addition to HotelInsider is the so-called Rates Calendar. It is the culmination of a painstaking effort by a handful of workaholic visionaries that started two years ago to create a hotel pricing system based entirely on objective data.

Presto ! Our Crown Jewel.

by Victor Matsas

Forecasts are probably the most misunderstood concept in the field of Revenue Management. This is because there are very few companies in the field that have something to show you when you ask them : "Show me the forecasts produced by the system!"

I Forecast, You forecast

by Victor Matsas

"If you are not satisfied with the existing tools of your job, you have to build them yourself" So that's what we did, and we are still in the beginning: categorization of competitors in 1 and 2 dimensions, market analysis, price history, best position suggestions, customization based on length of stay, booking curves, forecasting and a bunch of other indicators and graphs.

Welcome to Hotel Insider

by Victor Matsas

The chart below is the daily booking curve of 20 July 2023 of a popular Mykonos hotel, focusing on the most economical room type offered. The hotel started in the autumn of last year setting the price at €650 for this date (20 July 2023). The cumulative ADR curve for the room type we are looking at is shown in blue dotted line and sales are shown in pale red at the bottom.

We have written in previous articles about the importance of the Competitive Index and its relationship with the initial score (starting position). This index shows us day by day who is doing better in finding the coveted balance between whatever initial advantage (or disadvantage) they have gained due to their starting position and the price they are asking for as a counterbalance or compensation for it.

In the third and final part of this analysis of the 5 stars of Athens (always with the help of Hotel Insider), we will try to answer the question: Why does one find big and famous 5-star hotels in Athens selling their rooms some days at prices around 130 € at the same time that some others sell at double or even triple the price?

We chose Monday, December 2, 2024, to do our shopping in booking. The average price for the category for this date is 112.7 €. Looking at the ranking of hotels based on the Competitiveness Index (CI), our first observation is that competition is fierce since there are very few distances separating one hotel from another (see last column in the image).

Contact

Please fill out the contact form to book a demonstration

Email Us

Email